Privacy Policy

Last Updated 29th July 2026

Who I Am

I am Judith Morris, a sole trader operating as Organised Chaos, providing holistic decluttering services, coaching and speaking, and also working as an author.

This privacy policy explains how I collect, use and protect your personal data across all my services and activities.

If you have any questions, you can contact me at:

E-mail:
organised@judithmorris.co.uk – for decluttering and coaching
writer@judithmorris.co.uk – for books

Postal address: 37, Ashby Road, Daventry, NN11 9QD

What Information I Collect

Depending on how you interact with me, I may collect:

• Your name
• Your email address
• Your postal address (for paperback book orders)
• Information relating to payments (processed securely by my payment providers)
• Information you provide via contact forms, email or booking enquiries

I only collect information that is necessary to provide my services, manage bookings or fulfil book orders. In most cases, you provide this information directly when you contact me, make a booking or place an order. Occasionally, if I am contacting an organisation about a speaking engagement or author event, I may obtain publicly available business contact details from the organisation's website or other public sources.

How I Use Your Information

I use your information to:

• Provide holistic decluttering services and coaching
• Manage and deliver speaking engagements
• Process and fulfil book orders
• Deliver ebooks
• Send email newsletters (if you have subscribed)
• Respond to enquiries

I do not sell your data.

I do not use your data for advertising or profiling.

Speaking Engagements

If you book me to speak at an event, I will retain your contact details in order to:

• Confirm arrangements
• Communicate about the event
• Deliver the agreed service

I retain booking contact details only for as long as reasonably necessary for event administration. I retain certain business records, such as invoices and accounting records, for legal, tax and insurance purposes.

Book Sales via my Online Shop

When you purchase a book via my website:

• Orders are processed through Payhip, and card payments are securely processed by Stripe. I do not see or store your full card details.
• Ebook delivery is handled by Payhip.
• Paperback fulfilment is handled by Bookvault. When you place an order, Payhip passes the information needed to print and ship your book to Bookvault on my behalf.

When a purchase is made, I can see some basic customer information (such as your name, email address and general location) through these platforms. I use this information to process your order, provide support if needed, maintain business records, and meet legal or accounting requirements. I do not use your information for unrelated purposes or add you to marketing lists unless you have specifically chosen to subscribe.

These providers process your information in accordance with their own privacy policies and the services they provide.

In-Person Book Sales

When you purchase a book from me in person, you can pay by cash or card. Card payments are processed securely through SumUp. I do not see or store your full card details.

SumUp provides me with transaction information for payment records and accounting purposes. If you request a receipt or require support with a purchase, I may collect or use contact details provided by you for that purpose.

I retain any information needed for legal, tax and business record-keeping requirements.

I do not use payment information for marketing purposes or add you to my mailing list unless you have specifically chosen to subscribe.

Email Newsletters

I use Mailchimp to send my newsletters and manage my subscriber lists.

• Separate Lists: My decluttering list and author list are completely separate, so you receive content relating to the topics you have chosen to hear about.
• Relevant Content: My different areas of work may naturally overlap. For example, my decluttering work, personal growth themes and writing may sometimes connect in ways that are relevant to the content I share.
• Strictly Opt-In: I never add you to any list without your consent. You can choose to subscribe through my newsletter sign-up pages or other links I provide.
• Easy Opt-Out: Every email includes an unsubscribe link, and you can leave the list at any time.
• List Management and Analytics: I use Mailchimp features such as tags and basic engagement statistics (for example, email opens and link clicks) to manage my subscriber lists, understand which content is useful to my audience, and improve future newsletters.
• Data Storage: Mailchimp processes subscriber information on my behalf and may process data outside the UK. Appropriate safeguards are used to protect your information.
• After Unsubscribing: When you unsubscribe, Mailchimp retains a record of your request so that you are not sent future marketing emails.

Coaching Clients

If you enquire about coaching, I may collect your contact details and any information you choose to share about your circumstances and the support you are seeking.

I use this information to respond to your enquiry, arrange sessions, understand how I may be able to help, and provide coaching tailored to your needs.

Coaching conversations may include personal experiences, beliefs, emotions, habits or challenges that relate to your decluttering journey and personal growth. I treat anything you share with care and confidentiality and only use this information to provide my services.

I do not require clients to complete questionnaires or assessments before coaching. Information is shared voluntarily through conversations, emails, phone calls or video sessions. During coaching sessions, I may make brief working notes to help me follow our conversation or remind myself of points to revisit or clarify. These notes are used only to support the coaching process, are not maintained as a permanent client record, and are securely destroyed once they are no longer needed.

I retain basic administrative information, such as your name, appointment dates and relevant communications, for diary management, providing coaching services, and business record-keeping purposes.

Legal Basis for Processing

Under UK GDPR, I process your personal data on the following bases:

• Contract – when providing services, managing speaking engagements, processing book orders, and taking steps to arrange services you have requested.
• Consent – when you choose to subscribe to a mailing list.
• Legitimate interest – when responding to enquiries, managing my business, maintaining client relationships and improving my services.
• Legal obligation – when I need to retain certain information for tax, accounting or other legal requirements.

How Long I Keep Your Data

I keep personal data only for as long as necessary for the purpose it was collected, including meeting legal, accounting, insurance and business requirements.

• Order and booking records are retained for accounting, tax, insurance and legal purposes.
• Mailing list data is kept while you remain subscribed. If you unsubscribe, your details may be retained in a suppressed or archived form so that I can respect your request not to send future emails. You can contact me if you would like your information deleted.
• Enquiry emails are kept only for as long as needed to respond to your enquiry, manage follow-up communication and maintain appropriate business records.
• Client contact details, appointment information and relevant communications are kept for as long as needed to provide services and maintain appropriate business records. I do not retain ongoing coaching notes or create client case files.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data I hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where legally possible.
• Withdraw your consent for email newsletters at any time.
• Complain to the Information Commissioner’s Office (ICO) if you have concerns about how your information is handled.

If you would like to exercise any of these rights, please contact me using the details provided at the beginning of this privacy policy.

Cookies

My website does not use cookies for analytics, advertising or tracking purposes.

My online shop is provided through Payhip. I have disabled optional analytics and tracking cookies using the settings available within Payhip. The shop uses essential cookies needed to support secure checkout and order processing.

I do not use cookies to collect information for marketing or profiling purposes.

Third-Party Services

I use trusted third-party providers to help me deliver my services, process payments, manage communications and operate my online shop.

These providers may process personal information in order to provide their services. I only share information that is necessary for the relevant service.

The providers I use include:

• Willow View Websites (a trading name of Keith Marsden Computing Ltd) – to host my website and provide my business email services.
• Mailchimp – to manage and send email newsletters.
• Payhip – to provide my online shop, process orders and deliver ebooks.
• Stripe – to securely process online payments made through my online shop.
• Bookvault – to print and fulfil paperback book orders.
• SumUp – to process card payments for in-person book sales.
• Google services (including Google Meet and Google Sheets) – to provide online coaching sessions and meetings, manage appointments, and maintain business records such as speaking engagement details.

These providers have their own privacy policies explaining how they handle personal information.